End of life wishes: How to have the conversation

It’s a talk most families would like to avoid. Yet it’s important for family members to communicate their wishes and preferences for the end of their lives. Join this webinar to learn more about “the talk” and tips on how to have it.

Communicating across differences: Making sure you understand and are understood

Differences between people aren’t the exception—they’re common in today’s work and community environments. Join this webinar to consider the challenges of communicating with people who are different from you.

• Review the basics of effective communication
• Build awareness of how age, personal style, culture and other variables can be obstacles to understanding
• Get tips on how to communicate more effectively across differences